Hours of Support
After Hours Support
An off-hours hotline is available for MSGL CLOUD hosted clients to report issues outside of our regular Help Desk hours. Contact your company Elan administrator to reach the Media Services Group after hours support line.
For all Élan version documentation and module information.
Élan Software Roadmap:
Current Version is 2016.3
Current Support Topics:
SSL – Web Browser Update
Starting on Monday, March 28st 2016, Media Services will require the use of Transport Level Security (TLS) protocol 1.1 or higher to establish secure SSL connections to Media Services Cloud based applications. Read More >>