SAFE HARBOR POLICY
The Media Services Group, Ltd. provides software components needed by publishers and exhibition management companies to help manage streams of revenue within their organizations: advertising, billing, circulation fulfillment, book fulfillment, exhibition and conference management. Information can be processed on an organization's own computers or on computers hosted by The Media Services Group. In the latter case, The Media Services Group is an Application Service Provider (ASP).
The Media Services Group respects individual privacy and values the confidence of their customers, employees, business partners and others. The Media Services Group prides itself on upholding the highest ethical standards in its business practices. The Media Services Group shall not knowingly allow the property of a Customer to be used for any purpose other than the Customer's processing, shall keep such Customer Proprietary Information confidential, and shall not disclose any such Customer Proprietary Information for any other purpose unless instructions are received in writing from an officer of the Customer. To help ensure and protect the confidentiality of a Customer's business and to prevent unauthorized persons from gaining access to a Customer's records, The Media Services Group shall adhere to best practice security procedures.
The United States Department of Commerce and the European Commission have agreed on a set of data protection principles and frequently asked questions (the "Safe Harbor Principles") to enable U.S. companies to satisfy the requirement under European Union law that adequate protection be given to personal information transferred from the EU to the United States. The EEA also has recognized the U.S. Safe Harbor as providing adequate data protection (OJ L 45, 15.2.2001, p.47). Consistent with its commitment to protect personal privacy, The Media Services Group adheres to the Safe Harbor Principles.
For purposes of this Policy, the following definitions shall apply:
"Personal information" means any information or set of information that identifies or is used by or on behalf of a Company to identify an individual. Personal information does not include information that is encoded or anonymyzed, or publicly available information that has not been combined with non-public personal information.
"Sensitive personal information" means personal information that reveals race, ethnic origin, sexual orientation, political opinions, religious or philosophical beliefs, or trade union membership, or that concerns an individual's health. In addition, The Media Services Group will treat as sensitive personal information any information received from a third party where that third party treats and identifies the information as sensitive.
The privacy principles in this Policy are based on the Safe Harbor Principles.
NOTICE:Where The Media Services Group collects personal information directly from individuals in the EU, it will inform them about the type of personal information collected, the purposes for which it collects and uses the personal information, and the types of non-agent third parties to which The Media Services Group discloses or may disclose that information, and the choices and means, if any, The Media Services Group offers individuals for limiting the use and disclosure of their personal information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide personal information to The Media Services Group, or as soon as practicable thereafter, and in any event before The Media Services Group uses or discloses the information for a purpose other than that for which it was originally collected.
Where The Media Services Group receives personal information from their subsidiaries, affiliates or other entities in the EU, they will use and disclose such information in accordance with the notices provided by such entities and the choices made by the individuals to whom such personal information relates.
CHOICE: The Media Services Group will offer individuals the opportunity to choose (opt-out) whether their personal information is (a) to be disclosed to a non-agent third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.
For sensitive personal information, The Media Services Group will give individuals the opportunity to affirmatively and explicitly (opt-in) consent to the disclosure of the information to a non-agent third party or the use of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.
The Media Services Group will provide individuals with reasonable mechanisms to exercise their choices.
DATA INTEGRITY: The Media Services Group will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. The Media Services Group will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete, and current.
TRANSFERS TO AGENTS: The Media Services Group will obtain assurances from their agents that they will safeguard personal information consistently with this Policy. Examples of appropriate assurances that may be provided by agents include: a contract obligating the agent to provide at least the same level of protection as is required by the relevant Safe Harbor Principles, being subject to EU Directive 95/46/EC (the EU Data Protection Directive), Safe Harbor certification by the agent, or being subject to another European Commission adequacy finding. Where The Media Services Group becomes aware that an agent is using or disclosing personal information in a manner contrary to this Policy, The Media Services Group will take reasonable steps to prevent or stop the use or disclosure.
ACCESS AND CORRECTION: Upon request, The Media Services Group will grant individuals reasonable access to personal information that it holds about them. In addition, The Media Services Group will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete.
SECURITY: The Media Services Group will take reasonable precautions to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.
ENFORCEMENT: The Media Services Group will conduct compliance audits of its relevant privacy practices to verify adherence to this Policy. Employees will be properly trained to adhere to these principles. Any employee that The Media Services Group determines is in violation of this policy will be subject to disciplinary action up to and including termination of employment. The Media Services Group is subject to the laws and regulations of the Federal Trade Commission.
DISPUTE RESOLUTION: Any questions or concerns regarding the use or disclosure of personal information should be directed to the The Media Services Group Privacy Office at the address given below. The Media Services Group will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Policy.
LIMITATION ON APPLICATION OF PRINCIPLES
Adherence by The Media Services Group to these Safe Harbor Principles may be limited (a) to the extent required to respond to a legal or ethical obligation; and (b) to the extent expressly permitted by an applicable law, rule or regulation.
Questions or comments regarding this Policy should be submitted to the following person by mail as follows:
Attention: Lynn Boeding The Media Services Group, Ltd.
12559 Pulver Road
Burlington, WA 98233
This Policy may be amended from time to time, consistent wit the requirements of the Safe Harbor Principles. A notice will be posted on the The Media Services Group web page. www.msgl.com.
EFFECTIVE DATE: September 22, 2004
To learn more about the Safe Harbor program, please visit http://www.export.gov/safeharbor/.